Common queries answered
Frequently asked Questions
Please allow 2-6 days for order processing. Shipping times will depend on service selected and location being shipped too.
Ranch Hand takes pride in our products and we want you to have a great experience working with our company.
14 Day Return Policy- On Full Price Items. There is no returns or refunds on sale items / discounted items / clearance items.
As long as your order hasn’t already been shipped, we can update your shipping address but please contact us right away if the wrong shipping address is provided.
Depending on the shipping service selected, a tracking number will be provided at time of shipping. Please contact us with any questions or concerns.
E-mail us using the form to the right and we’ll get back at you within 24 hours.
As long as your order hasn’t already been shipped, we can update your shipping address but please contact us right away if the wrong shipping address is provided. After order has been shipped we will not be able to update address and you will need to contact shipping carrier directly.
We ship world wide! If a shipping quote is not provided, please contact us directly to have an estimate sent. Thanks!